Privacy Policy

Please note: this policy is provided as a general statement of how this store operates. It is not legal advice and has not been reviewed by a lawyer. Last updated August 31, 2026.

This policy explains what personal information AshleeNycole Salon LLC collects when you use ashleenycolesalon.com, why we collect it, who it is shared with, and what control you have over it.

Information we collect

• When you place an order: your name, billing and shipping address, email address, phone number, and the contents of your order.
• When you pay: your card details are entered on the checkout page and passed directly to our payment processor. We do not store full card numbers on this website.
• When you create an account: your name, email address, password (stored encrypted), and your order history.
• When you contact us or subscribe: the name, email address, order number, and message you submit through our forms.
• Automatically as you browse: your IP address, browser and device type, pages viewed, and referring site. This is collected through cookies and standard server logs.

Why we use it

• To process, pack, ship, and deliver your order, and to handle returns and refunds.
• To send transactional email about your order, such as confirmations and shipping notifications.
• To answer questions you send us.
• To send marketing email, but only if you have subscribed. Every marketing email contains an unsubscribe link.
• To keep the site secure, prevent fraud, and understand how the site is used so we can improve it.
• To meet our legal, tax, and accounting obligations.

Who we share it with

We do not sell your personal information. We share it only with the service providers we need to run the store:

• Payment processing: Stripe, which handles card payments and applies its own privacy policy to the data it receives.
• Shipping carriers: FedEx, UPS, and DHL receive the name, address, and contact details needed to deliver your order.
• Website hosting and email: our hosting provider stores site data and server logs on our behalf.
• Law enforcement or regulators, where we are legally required to disclose information.

Cookies

This site uses cookies to keep your shopping cart working, to keep you signed in to your account, and to remember your preferences. Some cookies are strictly necessary for the store to function; without them checkout will not work. You can block or delete cookies in your browser settings, but parts of the site may stop working if you do.

How long we keep it

Order records are kept for as long as we need them for accounting, tax, and warranty purposes. Account information is kept until you ask us to delete the account. Contact form messages are kept while we deal with your enquiry and for a reasonable period afterwards.

Your choices

• You can ask us for a copy of the personal information we hold about you.
• You can ask us to correct information that is wrong.
• You can ask us to delete your account and associated data, subject to records we are legally required to keep.
• You can unsubscribe from marketing email at any time using the link in any marketing message.

To make any of these requests, email us at contact@ashleenycolesalon.com. We respond within 24 hours and will confirm your identity before acting on a request.

Children

This store is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

If we change this policy we will update the date at the top of this page. Continuing to use the site after a change means you accept the updated policy.

Contact

Questions about this policy, or about your personal information, should go to contact@ashleenycolesalon.com.