AshleeNycole Salon LLC

At AshleeNycole Salon LLC, we want your checkout experience — whether you’re booking a service, purchasing a product, or paying for a gift card — to be smooth, secure, and transparent. This Payment Policy outlines how we handle payments, the methods we accept, how pricing and taxes work, and what to do if you run into any payment issues.

Please read this policy carefully. By making a purchase or booking through our website, you agree to the terms described below.

 

1. Accepted Payment Methods

We accept a variety of convenient and secure payment options to make it easy for you to complete your purchase. The following payment methods are currently accepted at checkout:

• Major credit and debit cards: Visa, Mastercard, American Express, Discover

• PayPal

• Stripe

• Shop Pay

• Apple Pay

• Google Pay

• Gift Cards issued by AshleeNycole Salon LLC (where applicable)

 

Available payment methods may vary depending on your location, device, or the type of purchase you are making. All accepted options will be clearly displayed at the time of checkout.

 

2. Payment Processing

All payments made through our website are processed through our secure, third-party payment gateway providers. These providers are trusted, industry-certified, and handle the technical aspects of your transaction on our behalf.

 

For product purchases: Your payment is charged at the time you complete your order at checkout. Your order will be confirmed once payment is successfully authorized and captured.

For appointment bookings: If a deposit or prepayment is required to secure your appointment, your payment will be charged at the time of booking. Any remaining balance may be collected at the time of your salon visit, as specified during the booking process.

For gift card purchases: Payment is charged immediately at checkout, and the gift card is activated upon successful payment.

 

You will receive an email confirmation after your payment is successfully processed. Please retain this confirmation for your records.

 

3. Currency

All prices displayed on our website are listed in United States Dollars (USD). All transactions are processed in USD, regardless of your location.

If you are purchasing from outside the United States, please be aware that your bank or payment provider may apply foreign transaction fees or currency conversion charges. These fees are outside of our control and are not included in the price shown at checkout. We recommend contacting your bank for details.

 

4. Pricing and Taxes

We are committed to transparent, accurate pricing. The price you see for each product or service on our website is the price you will pay — we do not add hidden fees at checkout.

 

Pricing

All product and service prices are clearly listed on our website. Prices are subject to change without notice; however, the price displayed at the time you complete your order is the price you will be charged.

For appointment-based services, pricing reflects the service menu available on our website at the time of booking. Service prices may vary based on hair length, complexity, or add-ons selected during your appointment.

 

Taxes

Applicable sales tax will be calculated and displayed at checkout based on your shipping or billing address and the tax regulations of the applicable jurisdiction. Georgia state and local sales taxes may apply to certain products and services in accordance with Georgia Department of Revenue guidelines.

Tax amounts are estimated at checkout and may be adjusted based on the verified delivery or service address. The final tax amount will be reflected in your order confirmation.

If you are a tax-exempt organization, please contact us at contact@ashleenycolesalon.com before placing your order to make the necessary arrangements.

 

5. Payment Security

Your security is our top priority. We take every precaution to ensure that your payment information is handled safely and responsibly.

• SSL Encryption: Our entire website is protected by SSL (Secure Socket Layer) encryption, which ensures that all data transmitted between your browser and our site is encrypted and secure.

• PCI-DSS Compliance: Our payment processing is handled by providers that are fully PCI-DSS (Payment Card Industry Data Security Standard) compliant, meaning your card details are handled according to the highest industry standards.

• We do not store your full credit or debit card number, CVV code, or bank account information on our servers. All sensitive payment data is handled exclusively by our certified payment processors.

• Secure Checkout: Our checkout process is powered by Shopify’s secure payment infrastructure, which uses advanced fraud detection and encryption technology to protect every transaction.

 

If you ever feel your payment information has been compromised, please contact us immediately at contact@ashleenycolesalon.com and reach out to your bank or card issuer.

 

6. Payment Issues

We understand that payment problems can be frustrating. Here is a guide to the most common issues and how to resolve them:

Failed or Declined Transactions

If your payment is declined, it may be due to one of the following reasons:

• Insufficient funds or credit limit reached

• Incorrect card number, expiration date, or CVV entered

• Your bank or card issuer has placed a security hold on the transaction

• The billing address entered does not match the address on file with your bank

• Your card does not support online or international transactions

 

If your payment is declined, please double-check your payment details and try again. If the problem persists, we recommend:

• Contacting your bank or card issuer to confirm no blocks are in place

• Trying an alternative payment method

• Reaching out to us at contact@ashleenycolesalon.com so we can assist you

Incorrect Billing Details

If you notice an error in your billing information after completing a transaction, please contact us as soon as possible at contact@ashleenycolesalon.com or call +1 (678) 782-2108. We will do our best to assist you, though we may be limited in our ability to modify payment records once a transaction has been processed.

Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us immediately. We will investigate promptly and issue a refund for any confirmed duplicate charges.

 

7. Fraud Prevention

To protect both our customers and our business, we actively monitor transactions for signs of fraud or unauthorized activity. We reserve the right to:

• Place orders on hold for additional identity or payment verification

• Cancel any order that we reasonably believe to be fraudulent or unauthorized

• Request proof of identity or payment authorization before processing a transaction

• Refuse service to individuals who have engaged in fraudulent activity

 

If your order is placed on hold for verification, we will contact you promptly using the information provided at checkout. Your cooperation in the verification process helps us protect everyone who shops with us.

We take reports of fraud seriously. If you suspect unauthorized use of your payment information on our website, please contact us immediately and report it to your bank or card issuer.

 

8. Installment Payments & Buy Now, Pay Later

We may offer flexible payment options that allow you to split your purchase into smaller, manageable installments. Where available, these options will be displayed at checkout.

[BNPL PROVIDERS – List providers you offer, if any. Examples:]

• Shop Pay Installments: Split your purchase into four interest-free payments, or choose longer-term monthly payment options. Powered by Affirm.

• Afterpay: Pay in four equal, interest-free installments due every two weeks.

• Klarna: Choose from pay-in-four, pay later, or monthly financing options.

• Affirm: Apply for monthly installment plans with clear, transparent terms.

 

Installment and Buy Now, Pay Later options are provided by third-party financial services and are subject to their own terms, conditions, and credit approval processes. We are not responsible for the terms set by these providers. Please review their terms carefully before selecting an installment payment option.

If no installment option appears at checkout, it may not be available for your specific order, location, or selected products.

 

9. Refunds

We want you to be completely satisfied with your purchase or service from AshleeNycole Salon LLC. If you are not satisfied, please review our full Refund and Return Policy for detailed information on eligibility, timelines, and procedures.

 

[REFUND METHOD & TIME – Customize based on your policy. Example:]

Approved refunds will be issued to the original payment method used at the time of purchase. Please allow [X] business days for the refund to appear on your statement, depending on your bank or payment provider’s processing times.

 

• Refunds for product purchases are processed in accordance with our Return Policy.

• Refunds for cancelled appointments are subject to our Appointment Cancellation Policy.

• Gift cards are generally non-refundable unless required by applicable law.

• Deposits paid to secure an appointment may be non-refundable depending on the cancellation notice provided.

 

If you have a question about a refund, please contact us at contact@ashleenycolesalon.com or call +1 (678) 782-2108 during business hours. We are happy to assist.

 

Contact for Payment Questions

If you have any questions, concerns, or issues related to a payment, billing, or transaction, please don’t hesitate to reach out to us. We’re here to help.

 

Business Name: AshleeNycole Salon LLC

Website: https://ashleenycolesalon.com/

Address: 217 N Main St, Jonesboro, GA 30236, United States

Phone: +1 (678) 782-2108

Email: contact@ashleenycolesalon.com

 Business Hours:

• Tuesday – Saturday: 10:00 AM – 7:00 PM

• Sunday – Monday: Closed