Privacy Policy
AshleeNycole Salon LLC
1. General Information
Welcome to AshleeNycole Salon LLC. We are a professional hair salon dedicated to providing exceptional beauty services to our clients. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, book an appointment, or interact with us in any way.
We take your privacy seriously. Our goal is to be completely transparent about the data we collect and to give you full control over your personal information. By using our website or services, you agree to the practices described in this Privacy Policy.
If you have any questions or concerns after reading this policy, please do not hesitate to reach out to us using the contact details at the end of this document.
2. Business & Data Controller Information
The data controller responsible for your personal information is:
Business Name: AshleeNycole Salon LLC
Business Type: Professional Hair Salon & Beauty Services
Website: https://ashleenycolesalon.com/
Address: 217 N Main St, Jonesboro, GA 30236, United States
Phone: +1 (678) 782-2108
Email: contact@ashleenycolesalon.com
Business Hours: Tuesday–Saturday: 10:00 AM – 7:00 PM | Sunday–Monday: Closed
If you need to exercise any of your privacy rights or have a question about how we handle your data, the contact information above is your primary point of contact.
3. Information We Collect
We collect information in a few different ways — directly from you, automatically when you visit our website, and through third-party tools we use to run our business. Here is a breakdown of what we may collect:
3.1 Information You Provide Directly
• Full name and contact details (email address, phone number, mailing address)
• Appointment booking details, including preferred services, dates, and stylist preferences
• Payment information (processed securely through our payment providers — we do not store full card numbers)
• Account login credentials if you create a customer account on our website
• Messages and inquiries submitted through our contact form or email
• Feedback, reviews, or survey responses you share with us
• Hair care preferences, service history, and consultation notes that help us personalize your salon experience
3.2 Information Collected Automatically
When you visit our website, certain data is collected automatically by our systems and third-party tools:
• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on each page, and links clicked
• Referring website or source that brought you to our site
• Cookie identifiers and session data (see Section 6 for more details)
3.3 Information from Third Parties
We may also receive information about you from third-party platforms, such as:
• Social media platforms if you interact with us through Facebook, Instagram, or similar channels
• Google if you use Google services to find or interact with our business
• Payment processors who confirm successful transactions
4. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
• Processing and managing your appointments, orders, and service requests
• Sending appointment confirmations, reminders, and follow-up communications
• Processing payments securely and handling refunds or billing inquiries
• Personalizing your salon experience based on your preferences and service history
• Responding to your questions, comments, and customer service requests
• Sending promotional emails, special offers, and updates about our services — only with your consent, and you can opt out at any time
• Improving our website, services, and overall customer experience through analytics
• Complying with applicable legal obligations, such as tax and accounting requirements
• Detecting and preventing fraud, abuse, or unauthorized access to our systems
We will never sell your personal information to third parties for their own marketing purposes. We only share your data as described in this Privacy Policy.
5. Shopify Hosting and Platform Services
Our online store is built and hosted on Shopify, a leading eCommerce platform. When you interact with our website, Shopify powers the technology behind it, including checkout, payment processing, and order management.
Shopify processes certain data on our behalf as a data processor. They handle your order information, payment details, and account data in accordance with their own privacy standards and applicable law.
You can review Shopify’s Privacy Policy at: https://www.shopify.com/legal/privacy
Shopify is certified compliant with major data security and privacy standards. Your data stored through Shopify is protected by enterprise-level security infrastructure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device when you visit a website.
Types of Cookies We Use
• Essential Cookies: These are required for our website to function properly, such as keeping your shopping cart active or maintaining your session when you log in.
• Performance & Analytics Cookies: These help us understand how visitors interact with our site so we can improve it. We use tools like Google Analytics for this purpose.
• Marketing & Advertising Cookies: These are used to show you relevant ads on other websites and to measure the effectiveness of our marketing campaigns. Tools like the Meta (Facebook) Pixel may be used for this purpose.
• Preference Cookies: These remember your settings and preferences to make your experience more personalized.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
For California residents, please see Section 15 for information about opting out of the sale or sharing of personal information through cookies and trackers.
7. Shopify Apps and Third-Party Integrations
To run our online store effectively, we use various Shopify apps and third-party integrations that may access or process your data. These tools help us with functions like booking management, email marketing, customer reviews, loyalty programs, and live chat.
Each third-party app we use is carefully selected and operates under its own privacy policy and data processing terms. We only work with providers who maintain appropriate data security practices.
If you would like to know which specific third-party apps we currently use and how they handle your data, please contact us at contact@ashleenycolesalon.com.
8. Payment Providers
All payments made through our website are processed by trusted, industry-standard payment providers such as Shopify Payments, PayPal, Stripe, or similar services. We accept major credit and debit cards, as well as other payment methods made available at checkout.
We do not store your full credit card number, CVV, or banking information on our servers. All payment data is encrypted and handled directly by our payment processors, who are PCI-DSS compliant.
Your payment provider may collect and process additional information as part of the transaction, subject to their own privacy policies. We encourage you to review the privacy policy of your chosen payment method.
9. Shipping and Fulfillment Providers
If you purchase hair care products or other physical goods from our online store, we work with shipping and fulfillment carriers to deliver your order. To ship your order, we share the necessary information — such as your name, delivery address, and phone number — with these carriers.
Common shipping providers we may use include USPS, UPS, FedEx, or similar services. These providers handle your information in accordance with their own privacy policies and use it solely for the purpose of delivering your order.
10. Customer Accounts
You have the option to create a customer account on our website. Having an account makes it easier to book appointments, track orders, view your service history, and manage your preferences.
When you create an account, we collect your name, email address, and a password of your choosing. We may also save your appointment history, product preferences, and any notes that help us provide you with a personalized salon experience.
You can request deletion of your account at any time by contacting us at contact@ashleenycolesalon.com. Please note that some information may be retained for legal or business record-keeping purposes as described in Section 16.
11. Contact Forms, Email, and Customer Communication
When you reach out to us through our website contact form, by email, or by phone, we collect the information you provide in order to respond to your inquiry. This may include your name, email address, phone number, and the content of your message.
We may use email or SMS communication to:
• Confirm and remind you of upcoming appointments
• Follow up after your visit to request feedback
• Send you promotional offers and beauty tips — only with your consent
• Notify you of important updates to your orders or account
You can opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email, or by contacting us directly. Please note that transactional emails (like appointment confirmations) are necessary for us to serve you and cannot be unsubscribed from while you have an active booking.
12. Analytics and Marketing Tools
We use analytics and marketing tools to better understand our customers and improve our services. These tools may collect data about your behavior on our website, the pages you visit, and how you found us.
Google Analytics
We use Google Analytics to track website traffic and user behavior. Google Analytics collects anonymized data such as pages visited, session duration, device type, and geographic location. This data helps us understand how our website is used and where we can improve.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at: https://tools.google.com/dlpage/gaoptout
Meta (Facebook) Pixel
We may use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited our website. This tool collects data about your interactions with our site and connects it with your Facebook profile (if you are logged in).
You can manage your ad preferences through Facebook’s Ad Settings: https://www.facebook.com/ads/preferences
Other Marketing Tools
We may use additional email marketing platforms, SMS tools, or advertising networks from time to time. Any tools we use are required to comply with applicable data privacy laws and our data processing standards.
13. Social Media Links and Integrations
Our website may include links to our social media profiles (such as Instagram, Facebook, or TikTok) and social sharing buttons. If you click on these links or interact with social media features embedded on our site, those platforms may collect information about you according to their own privacy policies.
We are not responsible for the privacy practices of social media platforms. We encourage you to review their privacy policies before engaging with them.
If you engage with our content on social media — by commenting, messaging, or sharing — we may see that information and use it to respond to you or improve our services.
14. Data Sharing and Disclosure
We do not sell your personal information. We only share your data in the following limited circumstances:
• Service Providers: We share information with trusted third-party vendors who help us operate our business, such as Shopify (our eCommerce platform), payment processors, shipping carriers, email marketing tools, and analytics providers. These vendors are contractually required to protect your data and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or to protect the rights, safety, or property of our business, our customers, or the public.
• Business Transfers: If our business is sold, merged, or otherwise transferred to another entity, your personal information may be part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
• With Your Consent: We may share your information with other parties with your explicit consent.
We do not share your personal information with advertisers or data brokers for their own independent marketing purposes.
15. Your Consumer Rights
Depending on where you live, you may have certain rights regarding your personal information. We respect and honor these rights regardless of your location.
Your Rights Include:
• Right to Know: You have the right to know what personal information we collect about you, how we use it, and who we share it with.
• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correct: You can ask us to correct inaccurate or incomplete information about you.
• Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Data Portability: You may request that we provide your data in a portable, machine-readable format.
• Right to Opt Out of Marketing: You can opt out of receiving marketing communications from us at any time.
• Right to Non-Discrimination: We will never treat you differently or provide you with lesser service because you exercised your privacy rights.
California Residents — CCPA / CPRA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you additional rights, including:
• The right to know the categories and specific pieces of personal information we have collected about you
• The right to know whether we sell or disclose your personal information and to whom
• The right to opt out of the sale or sharing of your personal information
• The right to limit the use and disclosure of sensitive personal information
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
To submit a California privacy request, please contact us at contact@ashleenycolesalon.com or call +1 (678) 782-2108. We will respond to verified requests within 45 days as required by law.
California residents may also submit requests through an authorized agent. We will require written authorization before processing agent requests.
How to Exercise Your Rights
To exercise any of your privacy rights, please contact us by email at contact@ashleenycolesalon.com or by phone at +1 (678) 782-2108. We may ask you to verify your identity before processing your request to protect your security. We will respond to all requests within a reasonable timeframe, and no later than what is required by applicable law.
16. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.
• Transaction and purchase records are typically retained for 7 years for tax and accounting purposes.
• Appointment history and service records are retained to support your ongoing client experience and may be kept for the duration of our business relationship.
• Marketing preferences and opt-out records are kept for as long as needed to honor your preferences.
• Customer account data is retained until you request deletion of your account.
• Analytics data is retained in anonymized form for business improvement purposes.
When your data is no longer needed, we securely delete or anonymize it in accordance with our data management practices.
17. Data Security
We take the security of your personal information seriously and implement a range of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Our security measures include:
• SSL (Secure Socket Layer) encryption on all pages of our website to protect data in transit
• Secure, PCI-DSS compliant payment processing through industry-standard providers
• Regular security updates and monitoring of our systems
• Limited access to your personal data — only authorized personnel who need it to do their jobs can access it
• Secure data storage through Shopify’s enterprise-grade infrastructure
While we work hard to protect your data, no method of transmission over the internet is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at contact@ashleenycolesalon.com.
18. Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@ashleenycolesalon.com and we will promptly delete that information from our records.
If you are between the ages of 13 and 17, please ensure you have parental or guardian consent before providing us with any personal information.
19. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we offer. When we make changes, we will update the “Last Updated” date at the top of this page.
If we make significant changes that affect your rights or how we use your data, we will notify you by email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us. We’re here to help and will do our best to respond promptly.
Business Name: AshleeNycole Salon LLC
Website: https://ashleenycolesalon.com/
Address: 217 N Main St, Jonesboro, GA 30236, United States
Phone: +1 (678) 782-2108
Email: contact@ashleenycolesalon.com
Business Hours:
• Tuesday – Saturday: 10:00 AM – 7:00 PM
• Sunday – Monday: Closed